Open "Sale" menu and Select "POS (Point-of-Sale)" and follow the below guide to create new Sale Order.
If this table of the current customers of your hotel/resort, click on (a) to select the table name corresponding with their room name in (b). The table name matched with the customer's room will display in the table list of point-of-sale when this room is checked in.
If this table of the customers not staying at your hotel/resort, you can select the table from the available table list in (b). Or you can input another table name outside the list (b) in case your restaurant/coffee shop has a new table.
There are three ways for the product input:
The price of the product for sale will be displayed right after the product name (a) in the sale order information box.
You can also change product price if you enable this option when configuring Sale settings, visit this article: Configuration if you want to review this setting.
Click on (b) of the product you want to change the product price. Then input the new price (c) in the pop-up window and click on "Submit" to apply the new price of the selected product.
There are two ways to input the quantity of the product:
Input the absolute amount or percentage in (a) for discount, in (b) for extra.
Input the absolute amount in (c) for prepaid.
This information is suitable for outside customers.
Input the customer name or code in (a) to search the customer information to apply the customer reward promotion and record the loyalty points based on the reward program.
The reward point of the selected customer will be displayed in (b).
You can also register the new customer in the customer reward program of your restaurant/coffee shop. Click on (c) to record information of the new customer in the pop-up window (d). Then click on "Add" to create the new customer.
Once you've completed creating the new customer, you can add this customer into the sale order as in (e) to record the loyalty points based on the reward program.
The customer information and updated loyalty points will be displayed on the customer bill.
Visit this article: Manage Customer Loyalty program if you want to explore more about this feature.
Input other information (remark) (notes) in (a).
Added remark will be displayed on the customer bill.
Search sale tag in (a) you want to add to the sale order and select from the list in (b).
Click on (c) to create new custom sale tags and input new sale tag name in (d). Then click on "Add" to create the custom sale tag. Once you've completed creating the new sale tag, you can add this sale tag into the sale order.
Added sale tag will be displayed in (e) for internal tracking and not be displayed on the customer bill.
Visit this article: POS - Add Tags to Sales Orders to create & manage custom information if you want to explore more about this feature.
Select the suitable customer segmentation information (a) to add to the sale order.
This information is just for internal tracking and not be displayed on the customer bill.
Visit this article: Customer Segmentation - Get Started to Understand Customer of your Accommodation Businesses if you want to explore more about this feature.
Once you've completed filling information for the new sale order, click on "Add into queue" to add the new sale order into the queue list.
Once you've clicked on "Add into queue", you may process printing bill for bar/kitchen based on the Sale Configuration for setting bar/kitchen bill printing. Visit this article Configuration if you want to review this setting.
Once you've completed filling information for the new sale order, select how customers pay for their sale orders.
Select "Pay when check out" if customers want to pay all of their spendings during their stay when check-out. Once you've finished the sale order, the system will automatically transfer the customer bill of this sale order into customer's booking based on the customer's room as recorded in Step 1.
Select "Pay now" if customers want to pay their spending immediately. Then, input the payment information: there are two payment methods:
Click on "Print bill for Bar/Kitchen" to print the bill for Bar/Kitchen if you configured printing bill for bar/kitchen in the Sale Configuration. Visit this article Configuration if you want to review this setting.
Click on "Finish and print bill" to print the customer bill and finish the new sale order or "Finish" to finish the sale order without printing the bill.
Click on "Reset" to clear the recently added information.